FAQ FAQ  Forum Search   Calendar   Register Register  Login Login

Simple tenant payment tracking software

 Post Reply Post Reply
Author
  Topic Search Topic Search  Topic Options Topic Options
macca321 View Drop Down
Member
Member


Joined: 20 July 2010
Online Status: Offline
Posts: 4
  Quote macca321 Quote  Post ReplyReply Direct Link To This Post Topic: Simple tenant payment tracking software
    Posted: 28 July 2010 at 7:26pm
Hi everyone. I'm a software developer and am looking for some input for a product I am working on.

Its a simple website which can examine your online banking accounts for you and check to see if a tenant has missed a payment to you, and can be set to notify (via email or sms) you (or the tenant) if a payment is missed. i.e. you set up 'I expect to be paid X on the 23rd' and if you don't you hear about it!

Does this sound like a useful service? I would love any feedback or input, and at some point would like to start a beta test which would include a free subscription for those involved. If you think something like this could help you out, please reply and you will have a chance to help shape the project.
Back to Top
Richlist View Drop Down
The 2,000 Posts Club
The 2,000 Posts Club


Joined: 01 January 2007
Location: UK/Spain/France
Online Status: Offline
Posts: 3332
  Quote Richlist Quote  Post ReplyReply Direct Link To This Post Posted: 28 July 2010 at 8:08pm
Simple tenant payment tracking software
 
I don't have any simple tenants !LOL
 

Its a simple website which can examine your online banking accounts for you and check to see if a tenant has missed a payment to you, and can be set to notify (via email or sms) you (or the tenant) if a payment is missed. i.e. you set up 'I expect to be paid X on the 23rd' and if you don't you hear about it!

 
Waste of time:
 
 
1. There are similar offerings in the market already.......they are called bank accounts. For example....
a) First Direct offer a weekly phone text showing all transactions for free.
b) Then there are monthly bank statements
c) This is followed closely by cashpoint machines and statement machines that provide screen or paper details of movements on the account.
 
2. Standing Order payments are not always paid in on the same day each month due to bank hols, different lengths of months, weekends.
 
3. Lots of landlords prefer to remain flexible on rent payments and those made a few days late are not an emergency.
Comments assume you're in England/Wales, pay under £2083 monthly rent and that your last AST was dated after 6/4/2007. Probably the best landlord in the world - well if its good enough for Carlsberg.
Back to Top
macca321 View Drop Down
Member
Member


Joined: 20 July 2010
Online Status: Offline
Posts: 4
  Quote macca321 Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2010 at 9:13am
Hopefully it's because the tenants aren't simple that you might need it! The app obviously can be flexible about dates - I think points 2 and 3 are not such issues.

I guess with a dedicated bank account its fairly easy to keep track of this stuff, but I can still see that there is a lot of checking to do, particularly if your tenants are problematic.

Apprx. how many tenants do you have? Do you just check in on your banking every week or two?
Back to Top
Richlist View Drop Down
The 2,000 Posts Club
The 2,000 Posts Club


Joined: 01 January 2007
Location: UK/Spain/France
Online Status: Offline
Posts: 3332
  Quote Richlist Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2010 at 10:22am
I have a dedicated bank account just for my residential properties.
 
I have online banking, I get monthly statements, weekly texts to my mobile and the option of detailed up to date printed statements anytime I visit the bank.
 
My accounts/ record keeping mainly comprises of:
* Bank statements/consolidation
* A normal accounts book
* A cash book
* A tax spreadsheet
* Capital expenditure spreadsheet
* Capital allowances spreadsheet
* A mileage record
 
I find that there isn't much checking to do. Its normal business to check/ consolidate bank statements and easy to determine what credits and debits have taken place. I don't get excited if a tenant pays their rent a week or two late.
 
I probably spend less than 30 minutes a month on checking/ record keeping.
Comments assume you're in England/Wales, pay under £2083 monthly rent and that your last AST was dated after 6/4/2007. Probably the best landlord in the world - well if its good enough for Carlsberg.
Back to Top
Grampa View Drop Down
The 1,000 Posts Club
The 1,000 Posts Club
Avatar

Joined: 28 August 2008
Location: England
Online Status: Offline
Posts: 1348
  Quote Grampa Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2010 at 5:37pm
I like the idea. I have hundreds of payments going in and out my client acc every month and as we may have a buffer of about a week or even later on some landlords before we pay them it is very easy to miss a S/O not being paid.
 To check all the S/O set up to make sure they are paid can be very time consuminging.
 
I could see a market for it but what i dont like is the idea of giving my bank details and access to my bank to a 3rd party what sercurity would be in place and what sort of costing
are you looking at?
The advice I give should not be construed as a definitive answer, and is without liability.
Back to Top
macca321 View Drop Down
Member
Member


Joined: 20 July 2010
Online Status: Offline
Posts: 4
  Quote macca321 Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2010 at 6:28pm
Great to hear something like this could be of some help.

The security is handled by a web service called Yodlee. They provide online banking access to a variety of websites like mint.com and lovemoney.com. Your online banking credentials would be stored by Yodlee, not by my site. My app would be allowed to make readonly requests to your bank account, but is not able to make any payments or get access to the passwords once they have been entered. This is the level of security that is used by large sites, so is hopefully acceptable.

As for how much it should cost - well I don't know! This, among other aspect of the app are some of the things I'm looking for input on.
Back to Top
Grampa View Drop Down
The 1,000 Posts Club
The 1,000 Posts Club
Avatar

Joined: 28 August 2008
Location: England
Online Status: Offline
Posts: 1348
  Quote Grampa Quote  Post ReplyReply Direct Link To This Post Posted: 30 July 2010 at 8:44am
The sercurity still worries me. I havent heard of those other sites you mention and if i were to use a system like this it would have to be acceptable to my bank and insurance company. I would be foolish to allow a 3rd party access to my account that holds well over 6 figures of clients funds.
 
As to the cost, for me i wouldnt expect to pay too much for a automated system that sends me a email when a S/O hasnt gone throught. Also you would need the option of what date you want the check done on because as Richlist states if it falls on a weekend or BH the payment wont go through. So i guess if a payment was due on the 1st the check would have to be done either 2-3 days later which could defeat the object of the project or the software has the ability to identfie WE & BH or sends a email stating no payment was recieved and another check will be done in 2-3 days.
 
Just a few thoughts.
The advice I give should not be construed as a definitive answer, and is without liability.
Back to Top
macca321 View Drop Down
Member
Member


Joined: 20 July 2010
Online Status: Offline
Posts: 4
  Quote macca321 Quote  Post ReplyReply Direct Link To This Post Posted: 30 July 2010 at 9:49am
Regarding security, you are right to be vigilant. The nature of my service requires it to view statements and store them (although I would expect to keep the statement data encrypted in my database). The greater concern would be if the site were compromised and payments out of your account could be made. This would not be possible, unless Yodlee were compromised. Similar security that described at https://www.lovemoney.com/onlinebanking/securityfaq.aspx would be put in place. Ultimately it would depend what each customer is comfortable with.

Absolutely - when you set up the expected payments you enter a 'due-by' date (which it will try to figure out from previous payments) and BH and WE days would be taken into account.

If everything is running smoothly, you should receive a weekly or monthly digest, saying all payments had been met. If payments are missed (or you receive an overpayment), you would receive a daily digest.

I hope the service will save landlords both time and money. I appreciate that the task of notifications of missed payments, and reminders for tenants is a simple one to do yourself, but it is time consuming. An overlooked missed payment, only noticed a month or two later could slip into requiring a repayment plan and all sorts of bother - obviously you will know more about this than I do, and have a better idea of how valuable the service would be to you.

There are a number of costs in setting up the business, and I'm thinking that an annual subscription would have be in the 3 digit range for one of the larger customers in order to make this a viable business. I'm very keen that there would be a 60-day money-back guarantee. If, at this price, the service is a "waste of time" as Richlist puts it, now is the time to let me know!
Back to Top
Richlist View Drop Down
The 2,000 Posts Club
The 2,000 Posts Club


Joined: 01 January 2007
Location: UK/Spain/France
Online Status: Offline
Posts: 3332
  Quote Richlist Quote  Post ReplyReply Direct Link To This Post Posted: 30 July 2010 at 10:24am
I think there are a few additional points I'd like to make.
 
* I can see a small advantage for those people (landlords or agents) who manage large numbers of properties......but I suspect the market is relatively small and its always very easy to overestimate volumes and the projected income.
 
* I suspect that any private landlord with 10 properties or less is unlikely to be very interested and this group probably represents a large proportion of landlords in the UK.
 
* Landlords who have a hands on approach might be more interested but as the size of a portfolio increases so does the inclination towards 3rd party management.
 
Advertising/ marketing/ selling your product to achieve viable volumes could be extremely hard work.
 
I'm struggling to understand how you could make much money as a stand alone product and perhaps selling/ licencing it might be the best route.
Comments assume you're in England/Wales, pay under £2083 monthly rent and that your last AST was dated after 6/4/2007. Probably the best landlord in the world - well if its good enough for Carlsberg.
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.078 seconds.